Assist
Expert Support, Exactly When You Need It
Running a healthcare practice means juggling clinical and administrative demands simultaneously. TxHyd’s Assist division provides skilled professionals and virtual support teams that integrate directly into your operations without the overhead of in-house hiring.
01
Healthcare Virtual Assistants
Our virtual assistants are trained specifically for healthcare operations. They work within your existing systems, follow your protocols, and operate under strict HIPAA-compliant guidelines functioning as a seamless extension of your team.
Available VA Roles:
- Medical Billing Specialist — Claims submission, follow-up, and payment posting.
- Prior Authorization Coordinator — Authorization requests, tracking, and escalation.
- Eligibility Verification Specialist — Real-time benefits verification across payers.
- Medical Scribe (Remote) — Real-time clinical documentation during patient encounters.
- Appointment Scheduler — Inbound/outbound scheduling and patient reminders.
- Insurance Verification Specialist — Coverage confirmation and copay summaries.
- Patient Communication Coordinator — Statement follow-up, billing questions, and balance resolution.
Key Benefits:
- Save up to 60% on staffing costs versus in-house equivalents
- No recruitment, training, or HR overhead
- Available across all US time zones
- HIPAA-trained and security-compliant
- Scalable add or reduce support as volume demands
02
Remote Patient Monitoring (RPM) Support
TxHyd assists practices in launching and managing Remote Patient Monitoring programs handling the administrative, billing, and coordination layers so your clinical team focuses on care delivery.
FDA-approved device program coordination
CPT 99457/99458 billing workflow management
Patient onboarding and device training support
Real-time data monitoring and escalation protocols
Monthly compliance reporting and clinical summaries
03
Chronic Care Management (CCM) Support
Maximize revenue from your most complex patients while improving health outcomes. TxHyd’s CCM support team manages care coordination activities, documentation, and billing for qualifying chronic care patients.
CCM patient identification and enrollment
Monthly care plan coordination (20+ minutes per patient)
CPT 99490, 99491, 99487 billing and documentation
Care team communication and coordination logs
Transitional care management (TCM) support